Given the total lack of repsonse from SoundTaxi, RegNow has promptly refunded me the purchase price. I have since purchased TUNEBITE from Digital River GmbH (element 5) which I am very happy with. They are a VERY professonal company, which is a huge change from the black hole of communication surrounding SoundTaxi.

I had the same problem with most of my SoundTaxi converted songs skipping briefly for a second during playback. I happened to notice that those songs that I had converted individually (one at a time) did NOT have skips. Apparently, when queuing long lists of songs to be converted something goes wrong and skips are inserted in random places - it's certainly not consistent. I had to go back and re-convert them one at a time. Quite a pain, but now I know.

Thanks, Matt. I've still not heard back from anybody at SoundTaxi -- neither, I suspect, has RegNow, through whom I purchased the software. It's interesting to learn that your friend has had a similar experience: no licence code and no communication from them. I can only guess that they are either out of business, or completely incompetent. I suppose that's what I get for dealing with a mob based in the former USSR.

I purchased SoundTaxi in May. I first tested out the trial on my XP laptop and it converted the song to 30 seconds and sounded great. Then I purchased the full version and I immediately got the code via email and it worked fine. In June I emailed support at [email protected] and about 4 days later got a response from a person named Dmetri. I got a reply from him and responded back a few times with him. I have converted 1000's of songs with the software and think its great! Then a week or so ago I had a friend try to purchase the software and he received no code. Then the website disappeared for 3 days. It showed back up a few days later with 2 versions of SoundTaxi. A new version that converts 40x faster for $24.90. He as well as I have emailed the company several times to get a response for the code and we have heard nothing back. I find it strange that they would come out with a new version and not respond to emails. I called RegNow the merchant processor of SoundTaxi on their 800 number listed on their site. I spoke with a rep named Nicole and she told me that they would try to contact the company. If they didn't hear back within 2 days they would refund you your money. All you needed to provide was your order number. So you might try the 800 number if you have tried purchasing with no luck. I want to put SoundTaxi on my home laptop but when I downloaded the trial version it will not convert the songs. It just sits there and times out after 60 seconds. It might be a firewall issue but not sure. I will try in safe mode and see. Sorry to ramble but that has been my experience.

On the basis of rave reviews, I purchased SoundTaxi through the USA-based RegNow. I then got an email from "Ramka Ltd" saying that my license code is <blank>. Great! I asked RegNow for the license code and they replied with an email to SoundTaxi Support Team <[email protected]>, cc me, asking them to supply my activation code and copy them (RegNow) in so that they know I've been replied to. So far, absolutely nothing. This "Ramka Ltd" appears to be a Ukraine-based operation that also appears to use the name "Shareup LLC". I'm getting the feeling that this soundtaxi.info mob, or whatever their damn name is, has gone out of business and that I've been suckered. Pretty soon, I'll be raising a non-delivery complaint with Paypal and demanding a refund from RegNow.

I purchased version 1 of this program and all worked great. I've noticed that ever since their site went down however, the activation proves useless as well. It all worked at one point but something major must've happened.

I downloaded the trial. The conversions sounded great. But something was using up 50% of my CPU. This was the case with all applications closed. Task Manager showed System to be causing all the usage. I uninstalled SoundTaxi, problem solved. Reinstalled, problem came back. Uninstalled, problem gone. Unfortunately, SoundTaxi gone for good, too.

if using for itunes files try using QTFairUse6 ver 2.5 (search on Google), it works fine for converting protected DRM...if using for any other files maybe try Tunebite...

I purchased to copy to DVDs to play on Jensen DVD player. MP3 files have to be 128bps for my Jensen. On my PC, SoundTaxi converts wma to mp3 at a rate of 45 seconds to one minute per file. Given the time, it is great to select a directory of from one to hundreds of files and let just let it work in the background. It uses 10-20% of my AMD 2.8ghz dual core's CPU cycles. IMPORTANT, it also retains the song file names and information for you. Hard to beat for under $15.00... it could be a little faster.

I purchased SoundTaxi to convert RAX files to ACC (to work on iPod), installed it, and put in the License Code--message says it's wrong. Support will not respond! Anyone esle having this problem--is there a solution?

I've used Sound Taxi to converter thousands of files without problems. Sadly I was forced to reinstall Sound Taxi and now I am stuck with the trial version, even after entering the registration and activation code. The problem is the activation code comes back as wrong. Tech support is useless with this matter. They won't even respond. Does anyone know of another program that will do what Sound Taxi does?

Works if the program works. You use it one time, close it, and the next time it says "system corrupted" and to reinstall. You have to do this everytime you use it, reload license code, etc., etc. Not worth it, and of course there's absolutely no customer service. Don't waste your money.

The sound quality on coverted files is pretty bad. The trial version worked fine and I made the purchase for the full program. While the batch conversion was easy the output files are terrible. Approximately 95% of the files I converted have skips in them (they just cut out for about 1 second) at points in the song. My requests for support have gone unanswered. Do not waste your money.

I have ver 2.5.3 running on new install of XP SP2 with all patches; 2GHz A64, 1GB RAM. Cannot complain much, as it works as promised. Depending on the 'Troubleshoot' (really performance optimization) option can be either really fast, or slow as hell (actually processing music files in real time 1:1) Output files are clean and undistinguishable from originals (when doing conversion to wav, as I prefer to do my own encoding to MP3)

I have the program running on a core 2 duo system I built (Vista). No problems at all. Folks who are having difficulty may be having conflicts with other software. Its also possible that it is just a very cpu intensive program.