this program sucks at converting video, removing DRM, and many of the audio "features" do not function at all. support is non-existant.

I just downloaded the program but whenever I installed and then attempted to enter my license code my computer restarted by itself immediately. I did this three times. I e-mailed support and then looked around for a phone number only to discover that Ramka Ltd. is located in the Ukraine. Sigh...... After reading down this page at other comments I am beginning to get worried. If the program just won't work I am afraid I won't even be able to get a refund. The trial version actually worked though. I went so far as to burn a 30 second conversion onto a CD and see if it would indeed play on my CD player. It worked and I tried this on two songs but one of them did have a slight skip. This was my first time buying software online and I was already nervous about it! From now on I may just stick to a store to get my software. Hopefully the support team will respond but I m feeling pretty crappy about buying it. Does everything have to be a hassle these days?!

anyone find a phone no. for soundtaxi ? Ramka ltd! may be then we can get some thing done.

Loved the program but had a vitrus attack and had to reformat hd and reinstall software soundtaxi wouldn't work again because it changed my system id code tried to email support but they don't respond. There support sucks!

Sound Taxi is an excellent program even with thye activation problems. I managed to get Dmitri to supply two new activation codes after I had to reinstall the program and change some hardware. I also feel that if we do need to reinstall the cost of the program far covers the benefits recived in copying DRM files. I have now got ST on both my workstation and my laptop but I mhave now come across the R&R Instakller bug to which I will be contacting ST Support and yes I may eventually get an answer

I just ran across the "All Music Converter" on the net. The interface is identical to Sound-Taxi and is put out by Ramka Ltd. What a surprise! Does it work any better? I do note a couple of improvements to my version like handling of AA files.

Ok, I take it (almost) all back. The Sound Taxi guys FINALLY wrote and sent a new activation code... and it worked! Conversions now underway. So I'll change my judgment from them being a slimey operation to just being too slow on customer responsiveness.

Sound Taxi software support finally wrote back today. Unfortunately, their message was to say I should make sure I "enter the Activation Code in the Activation Code box not in a DIFFERENT box." And THAT was the extent of their "technical support" for a problem where their Activation Code no longer works since I changed my hard drive. So you buy a License Code from them and install Sound Taxi on your machine. The software interprets a System Code for your machine. Then when you first run it, it asks for the Validation Code, which you get by hitting a "Get Activation Code" button. If System Code + License Code + Activation Code are in sync, it runs. But woe betide the poor sucker like me who changes my hardware, hence triggering a new System Code. So far, they have not been willing to provide a new Activation Code and/or License Code to match their new interpretation of my System Code. Again, I would strongly recommend staying away from this program.

If you have to reinstall, the won't send you a new activation code or commuicate with you. Slimey operation. My advice is stay away.

Received my new key code today so I could run it on my Vista Dell XPS700 system. It performed great and coverted 50 .WMA protected files to MP3 with no problems. When I run it it is the only application running so I never have a problem. I don't advise using other applications at the same time especially if they use the sound card. Quality was great..... Thanks...

I purchased SiundTaxi a few months back and recently upgraded to Vista. After reinstalling the software I found that the license key did work and email support. It has been 3 weeks with no reply. What's up??? Do they have support???

I tried soundtaxi and it seemed to work fine so I bought it. Little surprise, they added a "sales tax" charge which I should not have been charged. They do not respond to my communication. Now, on top of that, it has stopped working. I'm sorry I bought this program.

This program works but if you have to resinstall try getting a new activation code. I had trouble with my computer and installed a new bigger hard drive. The activation code did not work I contacted SoundTaxi and they send me a new code a few days later. At the end of June I reformatted my computer again and requested a activation code July 25 I have not heard from them. I have paid more money for software and never had this much trouble. When you buy software you put the license in and nothing else. This is such a nuisance and I mentioned that in my email yesterday. So the program does the job but pray nothing happens to your computer and by the way the comment about Goodbye SoundTaxi for the record my computer invoice has RegNow/Digital River on the top of my SoundTaxi order so I think they are some how connected.

I just purchased the pro version...got the license code in about 10 minutes after order.

I bought the soundtaxi platinum version a week or so ago, which will let me convert songs in their entirety for awhile, but inexplicitely after 27-30 songs it pops up with R&R Installer. This requires me to restart the computer. After restarting, it will only allow me to convert 27-30 songs before I have to go through the whole process again. Please let me know if anyone knows how to resolve this problem. If this is an easy fix, I recommend soundtaxi, otherwise, I would pursue other options.