Wapr 24x7 is a live chat solution to your website and your products section of your company profile page on Wapr. Now every small medium business can provide excellent customer support to its online visitors for free.
Features
* Help your visitors with real time assistance. Explain your products and services, help them with discount and pricing information and close the sale while your customers are on your site.
* Visitors can chat with you whenever they need you, or you can pro-actively invite or engage them to chat if you think they need your help before they leave your site.
* Chat with multiple visitors at a time with a user friendly operator console.
* See in real time who is on your site and what pages and links on pages are they browsing through.
* You know the country, state, city, new visitor or repeat visitor, chat history, pages navigated, IP address etc.
Wapr Analytics
* Complete view of your website activity of all your visitors. You can know from which geographics your visitors are coming from, what pages and links are they browsing through, Time spent on the site etc.
* You can also view your operator performance reports, chat transfer history and all chat transcripts of all your operators with all your visitors etc.
System requirements
* PC running Windows 2000, XP, 2003 or Vista.
* 512 MB of RAM required; 1024 MB or more recommended.
* 50 MB harddisk space required.
* Java Standard Edition 6.0 or higher.
* Internet connection - broadband is best.
Technical details
* Version 1.0 File size 190KB. Official release, Release date: August 11, 2008. File name: setup.exe.
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