Business & Finance Software > Office Add-Ins > SupportCalls with Outlook

SupportCalls with Outlook 6.2

SNAPSHOT

Automated team helpdesk system with Outlook

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Windows AllPlatform :
USD $1500Price :
53.82 MBFile Size :
ScreenshotScreenshot :
Popularity: 1/10Popularity :
Click Here for SupportTechnical Support :
2/24/2009Date Added :
5-Star Rating Rating :
User Reviews :
SupportCalls with Outlook was fully tested by TopShareware Labs. It does not contain any kind of malware, adware and viruses.
An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users.


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